EMOTIONAL INTELLIGENCE AND ITS APPLICATION IN THE WORKPLACE

Abstract

In the modern professional environment, technical skills and academic knowledge alone are no longer sufficient to ensure long-term success. Increasing attention has been given to emotional intelligence (EI) as a critical factor influencing individual performance, leadership effectiveness, teamwork, and organizational culture. This article explores the concept of emotional intelligence, its key components, and its theoretical foundations. Furthermore, it examines how emotional intelligence applies to the workplace by enhancing communication, decision-making, conflict management, leadership, and employee well-being. The paper also discusses the role of emotional intelligence in modern organizations, the benefits of emotionally intelligent leadership, and the ways in which emotional intelligence can be developed and strengthened. The article argues that emotional intelligence is a vital competency that enables individuals and organizations to adapt, thrive, and succeed in an increasingly complex and competitive global economy.