SIFAT BOSHQARUVI STANDARTLARINING LOYIHALARDA QO‘LLANISH MEXANIZMLARI
Keywords:
Loyiha menejmenti va sifat boshqaruvi bir-birini to‘ldiruvchi tushunchalardir. Loyiha hayotiy tsikli (initsiatsiya, rejalashtirish, amalga oshirish, monitoring va yopish)ning har bir bosqichida sifatni nazorat qilish jarayonning samaradorligini ta’minlaydi.Abstract
Sifat boshqaruvi zamonaviy menejmentda muhim o‘rin egallaydi va uning
asosiy tamoyillari yillar davomida evolyutsiyalashgan. Klassik yondashuvlardan farqli
o‘laroq, bugungi kunda sifat — bu nafaqat yakuniy mahsulotga, balki butun
jarayonlarga ham tegishli tushunchadir. ISO tashkiloti tomonidan aniqlangan 8 asosiy
tamoyil, jumladan, mijozga yo‘naltirilganlik, liderlik, xodimlar ishtiroki, jarayonli
yondashuv, tizimli boshqaruv, doimiy takomillashtirish, dalillarga asoslangan
yondashuv va manfaatdor tomonlar bilan o‘zaro munosabatlar, sifat boshqaruvining
universal asosi sifatida qabul qilinmoqda. Bu tamoyillar korxonada sifat madaniyatini
shakllantirishga xizmat qiladi. Bugungi kunda sifatlilik nafaqat texnik yoki obyektiv
ko‘rsatkichlar bilan, balki iste’molchi qoniqishi (subyektiv) bilan ham baholanadi. Shu
sababli, mahsulot sifatidan tashqari, jarayon sifati ham ustuvor ahamiyat kasb etadi.
Mamlakatda o‘tkazilgan tadqiqotlarga ko‘ra, korxonalar orasida sifat tamoyillarini
joriy qilganlar 30–40% tezroq raqobatbardoshlikka erishgan.
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